Your data. Clearly explained.

MyLaw is committed to respecting your privacy and protecting your personal information. This privacy statement sets out what we do with the personal information we collect from you when you use our digital platforms, including our website, and how we keep it secure.

It explains what personal information we collect, where, why and how we collect it, as well as what your rights are over the personal information we hold about you.

We use the terms “personal data” and “personal information” interchangeably in this statement to mean details which identify you or could be used to identify you, such as your name and contact details, details of your enquiries including your employment details and similar information.

This privacy statement applies to personal information about you that we collect, use and otherwise process in connection with your relationship with us as a service user or potential service user. This includes when you make an enquiry with us or use our services, when you interact with us on social media or use our websites or mobile applications, through our online Zoom meetings, contact our service agents, or book to use our services through third parties such as legal services providers.

The purpose of this privacy statement is to enable you to understand how we process your personal data and to exercise control over it. The principle of transparency in data protection law requires that we communicate to you about how we process your personal data in an easily accessible and easy to understand format.

For the purpose of the General Data Protection Regulation, the data controller of this website is Lawfully AI Limited and our registered address is 25 Herbert Place, Dublin, D02 AY86, Ireland.

Should you have any queries about this privacy statement, or wish to exercise your rights as set out here, please email us at info@mylaw.ie.

Without prejudice to your rights under applicable laws, this privacy statement is not contractual and does not form part of your contract with us. This privacy statement is applicable to services provided by Lawfully AI Limited trading as MyLaw. References to “MyLaw”, “we”, “our”, “ourselves” and “us” mean Lawfully AI Limited, as applicable.

We may collect the following categories of data:

• Your name, title, contact information including email address and phone number.
• Employment status and title.
• Information supplied by you via our booking and intake forms.
• Payment details.
• Purchase history.
• Sales channel.
• Social media interactions.
• Information about your searches and web usage.
• Account login details.
• Information on the queries and contracts you have submitted to us.

Any personal information processed by MyLaw in connection with this privacy statement is controlled by Lawfully AI Limited, which is therefore considered the data controller of your personal information under European Union, UK and Irish data protection law.

If you have used our services and been connected with a lawyer, then that lawyer will also separately be considered a data controller. Any third party provider of services such as a lawyer, financial services provider, or business coach will also separately be a data controller. You can access the privacy statements of those providers from them directly.

We collect personal information about you whenever you use our services, when you use our website or mobile applications, interact with us via email or social media or our online chat service, or use our contact centres.

In addition, we may receive personal information about you from third parties, such as legal service providers and financial services providers, companies that provide customer information (including fraud prevention agencies, marketing and research companies), and companies contracted by you to provide services to you.

We require your information to deliver services to you and to understand your needs and provide you with a better service. We need it in order to respond to a query you may have submitted to us through the “Contact Us” section of our website or via a booking form.

From time to time, we may also use your information to contact you for market research purposes. We may use your information to improve our products and services or to customise the website or app according to your interests.

We may send promotional emails about special offers and information we think you will find useful to the email address you have provided, unless you have indicated you do not wish to receive these.

We also use your information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, survey and training purposes. To improve our website to ensure that content is presented in the most effective manner for you and for your device. To keep our website safe and secure.

The main purposes for which we use your personal information are:

To fulfil and deliver services. We need to use your name, title, address, email, contact details and payment information so that we can process bookings and take payment.

To meet legal and regulatory requirements. These apply to MyLaw as a legal services technology platform.

To provide tailored services. To treat you in a more personal way.

To carry out analysis and market research. We analyse the way our sales channels, products and services are being used so that we can understand how to improve the service we offer.

To carry out marketing. We may send you information about our products and services by email. We may tailor the content of our communications to ensure they are as relevant to you as possible. If you have searched for services but not booked, we may remind you about our services via social media.

To send status updates and service communications. Even if you have opted out of receiving marketing information, we may still send you communications about the services you have booked to use.

To improve our websites, products and services. We may monitor the way that you and other users use our website so that we can identify ways to improve the website experience.

For management and administrative purposes. We may use and retain your personal information for administrative purposes, which may include accounting and billing, auditing, credit or other payment card verification, anti fraud detection and screening, and systems testing, maintenance and development.

When we collect information directly from you we may ask you if you do not want to receive our marketing communications. You may receive marketing communications from us if you have made a booking with us, unless you have indicated that you do not wish to receive marketing communications.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.

If you decide you would no longer like to be sent marketing communications you can change your mind at any time. Each marketing communication we send by email will also have an unsubscribe option.

Marketing to children. We do not knowingly send marketing or promotional emails to children under the age of sixteen.

Consent. We process your personal data where you have given your consent to the processing of your data, which you may revoke at any time.

Legal compliance. We use your personal data in order to comply with any legal and regulatory obligations, to enforce our legal rights and to protect the rights of third parties.

Legitimate interests. In most cases, it is in our legitimate interest to process your personal data for the following reasons. To respond to any queries that you have submitted through the website. To allow us to provide the services you request from us. For the administration and operation of our services, as well as for marketing and promoting our firm’s legal services.

When we rely on legitimate interests as a legal justification for processing your personal data, we must consider whether those legitimate interests are overridden by your interests, fundamental rights and freedoms. If we think that there is a risk that one or more of your interests, fundamental rights and freedoms may be affected, then we will not use your personal data unless there is another legal basis for us to do so, for example by obtaining your consent.

MyLaw will only process your personal information where we have a legal basis to do so. Under EU and Irish data protection laws, in almost all cases the legal basis will be:

Performance of a contract. It is necessary for MyLaw to use your personal information in order to complete a booking you have made with us.

Legitimate interests. As a legal services technology platform, MyLaw has a legitimate business interest to use the personal information we collect in order to offer an effective service and carry out our business.

Compliance with legal obligations. There are situations where MyLaw is subject to a legal obligation and needs to use your personal information in order to comply with those obligations. For example, to fulfil certain regulatory obligations under the Legal Services Regulation Act.

To protect vital interests. There are situations where we may need to use your personal information in order to protect the vital interests of you or another person.

Consent. We may collect and use your personal information where you have given your specific consent to us doing so. Where the basis of our processing your data is consent, you can withdraw your consent at any time by contacting info@mylaw.ie.

We may disclose your personal information, with your consent, to the following third parties:

• Third party independent lawyers and legal service providers for the purposes of securing services on your behalf.
• Third party advisors, for example financial services advisors, for the purposes of securing and administering services on your behalf.
• Third parties, such as law firms and law courts, in order to enforce or apply any contract with you.
• Third parties, such as the police and regulatory authorities, to protect our rights, property, or the safety of our staff and assets.
• If necessary to comply with a legal or regulatory obligation in any jurisdiction.

We do not sell personal information to third parties.

Your personal information may be sent to and stored by us and third parties in countries outside the country in which you are located, and in particular outside the European Economic Area.

Where we, or our permitted third parties, transfer your personal data outside the European Economic Area, we or they will impose contractual obligations on the recipients of that data to protect your personal data to the standard required in the European Economic Area.

In the case of transfers by us, we may also transfer your personal data where the transfer is to a country deemed to provide appropriate protection of your personal data by the European Commission, or where you have consented to the transfer.

Cookies help us to keep our website functioning securely and to provide you with a better service. Cookies allow us to recognise your device or computer and to see how you interact with our website, but not to identify you as an individual.

You can choose to accept or decline cookies, or change your cookie preferences on the website. Alternatively, most web browsers allow some control of most cookies through the browser settings.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.

It is our policy to retain documents in accordance with any retention period required by law or to the end of the period in which litigation might arise from our engagement.

If you stop interacting with us as a service user, we will remove or anonymise information kept for that purpose after seven years.

When we have collected the personal information based on your consent and we have no other legal reason for retaining the information, if you then decide to withdraw your consent, we will delete your information.

We will keep your information for as long as we need it for the purpose it is being processed for. For example, where you book a Zoom call with us, we will keep the information related to your booking so we can fulfil the specific call you have made. After that, we will keep the information for a period which enables us to handle or respond to any complaints, queries or concerns relating to the booking.

We will actively review the information we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or customer need for it to be retained.

If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by clicking the unsubscribe link in each marketing email or via the unsubscribe page.

We will not sell your personal data to third parties.

If you are a registered user of our website or app, you can update your account details on a self service basis. You may also request details of personal data which we hold about you.

If data we hold on you is incorrect or incomplete, please contact us. We will promptly correct any data found to be incorrect.

Under data protection laws in the European Union, the UK and in Ireland, you have certain rights in relation to your personal information. Responses to exercise your rights will be provided within one month. Generally there is no fee for making these requests.

Please note. We may need to retain certain elements that relate to a contract between you and MyLaw because we need it for our own legal and auditing purposes. We cannot erase your personal information if we have identified that you either have an open complaint with us or we hold a previous case for you within the past six years.

If you are a registered user or member of the MyLaw website, you can view personal information held within your registered user account by logging into your account.

If you wish to access other personal information we hold about you, we recommend that you make your request by email and include your name, the email address used for the relevant service or processing, and details of your request.

You must also provide a photocopy of your passport or driving licence so that we can verify your identity, and proof of address such as a utility bill dated within the last six months if you wish to receive a response in hard copy.

Please send your request to info@mylaw.ie.

If we change this privacy statement, we will let you know about the changes by publishing the updated version on MyLaw.ie.

This privacy statement was most recently updated on 22 April 2026.

For any privacy or data protection enquiry, contact us at info@mylaw.ie.

You have a right to complain to the Data Protection Commissioner in Ireland at: Data Protection Commissioner, Canal House, Station Road, Portarlington, R32 AP23, Co. Laois. Further information is available at dataprotection.ie.